Refund policy

Refund & Return Policy

Every Snouts item is made to order — printed and stitched just for you the moment
you order. Because of that, we handle returns a little differently than a big-box store.

Damaged, defective, or wrong item?
That's on us. If your order arrives flawed, damaged, or not what you ordered, we'll
send a free replacement or a full refund — no need to ship anything back. Just email
contact@snouts.us within 30 days of delivery with your order number and a photo of
the issue, and we'll make it right fast.

Wrong size or changed your mind?
Because each piece is made to order specifically for you, we're unable to accept
returns or exchanges for sizing or change-of-mind. Please check the size guide on
each product page before ordering — and if you're between sizes or unsure, email us
at contact@snouts.us before you buy and we'll help you pick.

Lost or stuck in transit?
If your tracking stalls or your order doesn't arrive, contact us at contact@snouts.us
and we'll track it down or reship it.

How to reach us
Email contact@snouts.us with your order number and we'll reply within 1–2 business days.